STELLA Blog
Learn more about driving efficiency and improving operations in your dealership
Dealerships don’t slow down and neither do your customers. Our blog delivers practical insights for GMs, service directors, and marketing leaders on AI, call handling, outbound engagement, and performance improvement.
Explore strategies that help you capture more opportunities, reduce inefficiencies, and drive measurable growth.
STELLA + Auto/Mate: Smarter Conversations, Seamless Scheduling
STELLA + Auto/Mate: Smarter Conversations, Seamless Scheduling
Why SOC 2 Compliance Matters When Choosing Dealership Vendors
Why SOC 2 Compliance Matters When Choosing Dealership Vendors
How Dealership Missed Calls Lead to Lost Revenue During Affordability Surges
How Dealership Missed Calls Lead to Lost Revenue During Affordability Surges
Scaling Your Dealership Bandwidth Using Speed to Lead Dealership Software
Scaling Your Dealership Bandwidth Using Speed to Lead Dealership Software
Best Practices for Declined Services Follow-Up Automation
Best Practices for Declined Services Follow-Up Automation
How AI Appointment Setters Are Transforming Auto Service Centers
How AI Appointment Setters Are Transforming Auto Service Centers
Reynolds & Reynolds AI Integration: Why STELLA is Your Best Partner for AI Solutions
Reynolds & Reynolds AI Integration: Why STELLA is Your Best Partner for AI Solutions
Mike Maroone, CEO of Maroone USA, Featured on Car Dealership Guy
Mike Maroone, CEO of Maroone USA, Featured on Car Dealership Guy
7 Dealership Service Retention Campaigns That Actually Increase RO Count
7 Dealership Service Retention Campaigns That Actually Increase RO Count
Turning Declined Services into Booked Appointments with MPI Follow-Up Automation
Turning Declined Services into Booked Appointments with MPI Follow-Up Automation
Infusing Empathy and Personalization Into Service Lane Call Handling
Infusing Empathy and Personalization Into Service Lane Call Handling
The Essential Dealer Tech Solutions List to Drive Efficiency
The Essential Dealer Tech Solutions List to Drive Efficiency
8 Tasks Automotive AI Dealership Solutions Handle Better and Faster
8 Tasks Automotive AI Dealership Solutions Handle Better and Faster
How AI Agents for Automotive Customer Service Cut Overhead Costs
How AI Agents for Automotive Customer Service Cut Overhead Costs
Implementing Automotive Voice AI: Essential Features for a Seamless Experience
Implementing Automotive Voice AI: Essential Features for a Seamless Experience
Dealership AI Compliance: Call Recording, Texting Laws, and Data Privacy
Dealership AI Compliance: Call Recording, Texting Laws, and Data Privacy
How The Maroone Auto Group Drove New Service Revenue With AI-Powered Outreach
How The Maroone Auto Group Drove New Service Revenue With AI-Powered Outreach
Why AI is Your Dealership’s New Profit Engine
Why AI is Your Dealership’s New Profit Engine
Questions Dealers Should Ask AI Vendors at NADA 2026
Questions Dealers Should Ask AI Vendors at NADA 2026
2026: The Year of the “Always-On” Dealership Thanks to Voice AI
2026: The Year of the “Always-On” Dealership Thanks to Voice AI
How Automotive Conversational AI Helps Dealerships During the Holiday Rush
How Automotive Conversational AI Helps Dealerships During the Holiday Rush
Meet STELLA at NADA 2026: The Leader in Dealership AI Returns With New Innovations
Meet STELLA at NADA 2026: The Leader in Dealership AI Returns With New Innovations
How Can AI Improve a Car Dealership? Top 10 Benefits
How Can AI Improve a Car Dealership? Top 10 Benefits
Why Integrations Are the Backbone of Effective Voice AI for Dealerships
Why Integrations Are the Backbone of Effective Voice AI for Dealerships
STELLA Solves It: How AI Recall Outreach Improves Completion Rates and Retention
STELLA Solves It: How AI Recall Outreach Improves Completion Rates and Retention
STELLA Solves It: How AI Helps Overcome Dealership Staffing Shortages
STELLA Solves It: How AI Helps Overcome Dealership Staffing Shortages
STELLA AI Solves It: The Missed Opportunity in Dealer Outbound Campaigns (and the Solution)
STELLA AI Solves It: The Missed Opportunity in Dealer Outbound Campaigns (and the Solution)
STELLA Solves It: How AI Call Handling Helps Dealers Recover Lost Revenue From Missed Calls
STELLA Solves It: How AI Call Handling Helps Dealers Recover Lost Revenue From Missed Calls
AI in Dealership Customer Experience: How Customers Really Feel About It
AI in Dealership Customer Experience: How Customers Really Feel About It
CSI Scores and AI: How Smart Call Handling Improves Dealer Reputation
CSI Scores and AI: How Smart Call Handling Improves Dealer Reputation
Why Conversational AI is the Missing Piece in Your Dealership Marketing Strategy
Why Conversational AI is the Missing Piece in Your Dealership Marketing Strategy
How AI Reduces Dealership Employee Burnout
How AI Reduces Dealership Employee Burnout
Transforming Your Automotive Service Department with AI for Peak Profitability
Transforming Your Automotive Service Department with AI for Peak Profitability
STELLA Automotive AI Appoints Fred Seidelman as Chief Technology Officer
STELLA Automotive AI Appoints Fred Seidelman as Chief Technology Officer
The Frictionless Dealership: A Blueprint for the Modern Customer Experience
The Frictionless Dealership: A Blueprint for the Modern Customer Experience
Stop Losing 25% of Your Dealership’s Calls With AI
Stop Losing 25% of Your Dealership’s Calls With AI
Key Automotive AI Takeaways from STELLA AI CEO Rich Sands on ‘In The Shop’
Key Automotive AI Takeaways from STELLA AI CEO Rich Sands on ‘In The Shop’
Deliver a Seamless Experience That Keeps Ford Drivers Coming Back
Deliver a Seamless Experience That Keeps Ford Drivers Coming Back
How Automotive Sales AI Taps into the Car Buyers You’re Missing
How Automotive Sales AI Taps into the Car Buyers You’re Missing
How AI Is Redefining Automotive Customer Relationship Management
How AI Is Redefining Automotive Customer Relationship Management
7 Automotive AI KPIs to Supercharge Your Dealership’s ROI
7 Automotive AI KPIs to Supercharge Your Dealership’s ROI
How AI Supercharges Dealership Follow-Up and Response Times
How AI Supercharges Dealership Follow-Up and Response Times
How to Turn Your Dealership Service Drive into a Profit Machine
How to Turn Your Dealership Service Drive into a Profit Machine
Beyond the First Sale: The Keys to Dealership Customer Retention
Beyond the First Sale: The Keys to Dealership Customer Retention
The Dealership Marketing Solution That Drives In-Market Buyers
The Dealership Marketing Solution That Drives In-Market Buyers
3 Essential Automotive Retail Insights from STELLA AI CEO Rich Sands on ‘The David Spisak Show’
3 Essential Automotive Retail Insights from STELLA AI CEO Rich Sands on ‘The David Spisak Show’
The Automotive BDC Hurdle: How AI Solves Dealership Hiring and Efficiency Challenges
The Automotive BDC Hurdle: How AI Solves Dealership Hiring and Efficiency Challenges
3 Tips for Purchasing Conversational AI Software for Your Dealership
3 Tips for Purchasing Conversational AI Software for Your Dealership
Automotive Q&A with STELLA
Automotive Q&A with STELLA
You’ve Purchased STELLA AI. Now What?
You’ve Purchased STELLA AI. Now What?
Delight Your Dealership Customers … and Eliminate the Wait!
Delight Your Dealership Customers … and Eliminate the Wait!
Is Conversational AI Right For Your Dealership?
Is Conversational AI Right For Your Dealership?
The Business Case for Conversational AI in Retail Automotive
The Business Case for Conversational AI in Retail Automotive
April Events Bring STELLA’s Brand to Life
April Events Bring STELLA’s Brand to Life
Five Conversational AI Takeaways from the “Facts Not Feelings”
Five Conversational AI Takeaways from the “Facts Not Feelings”
How STELLA Differs from ChatGPT
How STELLA Differs from ChatGPT
Solving Dealership Challenges with AI
Solving Dealership Challenges with AI
How AI for Automotive Service Centers Prevents Missed Calls and Improves Efficiency
How AI for Automotive Service Centers Prevents Missed Calls and Improves Efficiency
STELLA Service Booking AI Unleashes Expanded Connectivity
STELLA Service Booking AI Unleashes Expanded Connectivity
Growth Through Automation: Conversational AI’s Pivotal Role in Dealerships
Growth Through Automation: Conversational AI’s Pivotal Role in Dealerships
STELLA™ Launches New Spanish Conversational AI Feature: Expanding Your Dealership’s Reach
STELLA™ Launches New Spanish Conversational AI Feature: Expanding Your Dealership’s Reach
How AI-Powered Scheduling Solutions Can Transform Service at Your Dealership
How AI-Powered Scheduling Solutions Can Transform Service at Your Dealership
The Advantages of Switching to AI-Powered Business Phone Systems for Dealerships
The Advantages of Switching to AI-Powered Business Phone Systems for Dealerships
How AI Voice Agents Help Dealerships Deliver Faster and Smarter Customer Support
How AI Voice Agents Help Dealerships Deliver Faster and Smarter Customer Support
BDC Management: How Dealerships Can Enhance Operations With AI
BDC Management: How Dealerships Can Enhance Operations With AI
The Role of AI Chatbots for Dealerships: Enhancing Sales and Customer Engagement
The Role of AI Chatbots for Dealerships: Enhancing Sales and Customer Engagement
The Business Case for Automotive AI Service Software
The Business Case for Automotive AI Service Software
Automotive AI Insights from STELLA Automotive AI and Microsoft at NADA 2025
Automotive AI Insights from STELLA Automotive AI and Microsoft at NADA 2025
AI in Automotive Retail: Insights from STELLA CEO Rich Sands on ‘Facts Not Feelings’ Podcast
AI in Automotive Retail: Insights from STELLA CEO Rich Sands on ‘Facts Not Feelings’ Podcast
AI for Car Dealerships: Insights from the ‘Furniss Fast Lane’ Podcast
AI for Car Dealerships: Insights from the ‘Furniss Fast Lane’ Podcast
5 Ways AI-Powered Scheduling Can Improve Service Efficiency at Your Dealership
5 Ways AI-Powered Scheduling Can Improve Service Efficiency at Your Dealership
AI for Automotive Sales: Enhancing Customer Engagement and Dealership Success
AI for Automotive Sales: Enhancing Customer Engagement and Dealership Success
Insights on AI for Car Dealerships from the Full Throttle Podcast
Insights on AI for Car Dealerships from the Full Throttle Podcast
The Essential Role of AI After-Hours Answering Services in Automotive Dealerships
The Essential Role of AI After-Hours Answering Services in Automotive Dealerships
Driving Efficiency With an AI Virtual Receptionist for Car Dealerships
Driving Efficiency With an AI Virtual Receptionist for Car Dealerships
The Role of Call Center Artificial Intelligence Software in Increasing Dealer Bookings
The Role of Call Center Artificial Intelligence Software in Increasing Dealer Bookings
How an AI Sales Assistant for Car Sales Transforms the Industry
How an AI Sales Assistant for Car Sales Transforms the Industry
The Future of AI Receptionists in Business
The Future of AI Receptionists in Business
Rev Up Your Service Department With AI-Powered Proactive Reminders
Rev Up Your Service Department With AI-Powered Proactive Reminders
Why Smart Dealerships Are Switching to AI Voice Assistants from IVR Systems
Why Smart Dealerships Are Switching to AI Voice Assistants from IVR Systems
Integrating AI Texting for Smarter Automotive Services
Integrating AI Texting for Smarter Automotive Services
5 Signs Your Dealership Needs Conversational AI Software for Appointment Scheduling
5 Signs Your Dealership Needs Conversational AI Software for Appointment Scheduling
Automated Messaging for Dealerships: Engaging Customers Without Overwhelming Your Team
Automated Messaging for Dealerships: Engaging Customers Without Overwhelming Your Team
Top Features of Effective Automotive Scheduling Software
Top Features of Effective Automotive Scheduling Software
Scheduler AI vs. Traditional Scheduling Methods: What Are the Advantages for Dealerships?
Scheduler AI vs. Traditional Scheduling Methods: What Are the Advantages for Dealerships?
How AI Can Facilitate Multi-Channel Appointment Scheduling for Dealerships: Phone, SMS, and Web Chat
How AI Can Facilitate Multi-Channel Appointment Scheduling for Dealerships: Phone, SMS, and Web Chat
Why Dealerships Can’t Wait to Embrace AI
Why Dealerships Can’t Wait to Embrace AI
Conversational AI: The Key to Personalized Customer Service at Scale in the Automotive Industry
Conversational AI: The Key to Personalized Customer Service at Scale in the Automotive Industry
How to Increase Dealership Service Revenue with Automation
How to Increase Dealership Service Revenue with Automation
Transforming Automotive Conquest with IntellaVoice
Transforming Automotive Conquest with IntellaVoice
Why Generic Business Texting and Communication Solutions Aren’t Enough for Car Dealerships
Why Generic Business Texting and Communication Solutions Aren’t Enough for Car Dealerships
Closing the Loop on Your Digital Marketing with Conversational AI
Closing the Loop on Your Digital Marketing with Conversational AI
Customer Engagement Automation: How AI Creates Personalized Experiences for Dealership Customers
Customer Engagement Automation: How AI Creates Personalized Experiences for Dealership Customers
Metrics That Matter: What Dealership KPIs Should Every Service Manager Track?
Metrics That Matter: What Dealership KPIs Should Every Service Manager Track?
Slashing Overhead: How Smart Automation Reduces Dealership Operational Costs
Slashing Overhead: How Smart Automation Reduces Dealership Operational Costs
The AI-Powered Shift in Automotive Conquest Marketing
The AI-Powered Shift in Automotive Conquest Marketing
4 Things a Generic AI Phone Agent Can’t Do for Your Car Dealership
4 Things a Generic AI Phone Agent Can’t Do for Your Car Dealership
The Ultimate Guide to Auto Attendants for Automotive Businesses
The Ultimate Guide to Auto Attendants for Automotive Businesses
Car Dealership AI: How Artificial Intelligence is Transforming Sales, Service, and Customer Experience
Car Dealership AI: How Artificial Intelligence is Transforming Sales, Service, and Customer Experience
Boosting Fixed Ops Revenue: The Secret Weapon of Virtual Receptionists
Boosting Fixed Ops Revenue: The Secret Weapon of Virtual Receptionists
Why Conversational AI Beats IVR for Dealerships
Why Conversational AI Beats IVR for Dealerships
How to Manage High Call Volumes in Your Service Department
How to Manage High Call Volumes in Your Service Department
How AI Answering Services Complement Live Staff in Automotive Dealerships
How AI Answering Services Complement Live Staff in Automotive Dealerships
Power every interaction, maximize every lead, and ensure seamless 24/7 service with STELLA AI at the heart of your dealership.
