Mike Maroone, CEO of Maroone USA and highly respected automotive industry leader, was recently featured on an episode of Car Dealership Guy. Mike joined the show to discuss the strategies dealers can use to succeed in today’s rapidly evolving automotive market.
During the conversation, Mike emphasized the accelerating pace of change in the automotive industry. He noted how quickly dealership technology is advancing and improving.
He specifically mentioned STELLA during the episode, calling the new product “unbelievable.” What began as a solution focused on inbound calls has now expanded to handle outbound calls as well, giving dealerships greater efficiency and consistency across customer interactions.
As Mike noted, “There are tools out there that can make your people more efficient and create a better guest experience.” Dealers who embrace the right technology are better positioned to improve operations, elevate the customer experience, and stay competitive in today’s market.
