In this episode of Facts Not Feelings, Brooke Furniss sits down with Ben Okuka, Head of Product at Stella Automotive AI, to learn how conversational AI is transforming the way dealerships interact with customers. Discover the differences between IVR (interactive voice response) and DVA (Digital Voice Assistant), the pros and cons of having a DVA, the most frequently asked question by STELLA’s clients, and much more.
If you want to improve your dealership's customer service and reduce hold times, tune in now to learn how conversational AI can revolutionize your business!
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