By: Jennifer Sanford Jennifer Sanford is the vice president of marketing and industry relations at Telepathy Labs for STELLA Automotive.
It’s 2023. Your dealership has survived a global pandemic and a challenging workforce for two years. Now the U.S. Chamber of Commerce — and every media outlet — is forecasting a recession.1 It’s been a rollercoaster the past couple of years not only for your business or your customers, but also for your staff. Given that companies with high employee engagement are 21% more profitable than those with low engagement2, it’s critical to get a handle on this now. The only question is how. How do you keep automotive employees satisfied and thriving at your dealership — regardless of whether you have a single point store or a large dealer group?
While there are a lot of areas that you could tackle — pay plans and commissions, for example — there are three small changes that can make a big impact.
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