Revolutionize Your Customer Service
Experience with STELLA Service
Welcome to the future of automotive service booking. STELLA Service isn't just a digital voice assistant—it's your dealership's 24/7 frontline service assistant, handling every inbound call with speed, precision, and a touch of human-like intuition. Imagine a system that not only answers every call on the first ring, day or night, but also books, confirms, and manages appointments autonomously, seamlessly integrating with your Service Scheduler or Dealer Management System (DMS).
SEAMLESS AVAILABILITY
Fast
Easy
Convenient
STELLA Service offers unparalleled convenience for customers by booking and managing appointments effortlessly in under 2 minutes, eliminating hold times and the hassle of traditional scheduler forms. With a quick and efficient booking process, it ensures minimal disruption to their day while providing seamless service.
BRAND CONSISTENCY
Customized greetings and responses are used for every call to reinforce your dealership's brand identity and values, ensuring that each interaction consistently reflects your commitment to excellence and customer care.
FEATURES
Instant Responsiveness
Answers multiple calls simultaneously on the first ring, eliminating hold times and customer frustration.
Comprehensive Reporting
Provides executive dashboards for clear insights into call volumes, booking activities, and customer satisfaction metrics.
Enhanced Efficiency
Reduces staffing costs and frees up your team to focus on high-value tasks, boosting overall service department productivity.
Workload Reduction
Handles 100% of all incoming calls, reducing lost opportunities and allowing your team to focus on revenue-generating activities.
STELLA Service is more than a voice—it's your service department's indispensable partner.
STELLA Service is more than a voice—it's your service department's indispensable partner.
CAPABILITIES
Automatically Books
Service Appointments
From initial scheduling to confirmation, STELLA ensures appointments are made swiftly and accurately, optimizing service bay capacity and ensuring efficiency.
Comprehensive Integrations
Fully integrates seamlessly with your Service Scheduler or DMS updating schedules instantly and ensures no double bookings or missed opportunities.
Customized Interactions
Greets callers delivering personalized interactions, and handles FAQs effortlessly, reflecting your dealership's brand voice consistently.
Emergency Assistance and Call Transfers
Directs calls to emergency roadside assistance or other departments as needed, ensuring every customer inquiry is handled promptly and professionally.
Ready to Elevate Your
Service Experience?
Experience the future of automotive service booking with STELLA Service. Discover how STELLA can transform your dealership's service department, enhancing customer satisfaction and driving operational excellence like never before.
Revenue Acceleration
Maximizes face-to-face customer interactions, enhances upselling opportunities, and improves overall customer retention.
Operational Efficiency
Streamlines service operations, reduces errors from duplicate entry, and optimizes service bay capacity to maximize revenue potential.
Cost Savings
Minimizes the cost of staffing and running a 24/7 business development center, while capturing missed calls and potential service bookings throughout the day and after hours.
Productivity Enhancement
Optimizes staff productivity and lowers operational costs by streamlining service processes, and enhances face-to-face customer interactions.
Here's How...
Let’s talk about elevating your customer service experience.
Ready to transform your dealership today and increase customer satisfaction, save time and money, and boost productivity and efficiency?
Let us show you how.